Hotel Alpenroyal | Hotel in Zermatt

Name: Hotel Alpenroyal
Address: Zermatt, Switzerland, CH
Price range: Prices for upcoming dates start at $191 per night
Rating: 8.6

| 8.6 (1001 Reviews) | Pet Friendly 9 Bathrooms 19 Guests

Hotel in Zermatt

The Alpenroyal Hotel offers panoramic Matterhorn views from its quiet location in car-free Zermatt. You enjoy free access to the indoor swimming pool, the hot tub, the sauna and the steam bath. All rooms have an private bathroom and a cable TV. Hotel Alpenroyal is located right at the end of the Rothorn ski run, 5 minutes from the Sunnegga valley station (via a elevator) and 7 minutes from the Gornergrat train station (by bus). The village center can be reached within 3 minutes via a elevator.

Hotel Alpenroyal is located in Zermatt.

This 38 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Transportation/Shuttle, Fireplace/Heating, and several others. This is a 3 star rated property and has over 1001 reviews with the average score of 8.6 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 38 Bedrooms Hotel if you want to learn more about this place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Alpenroyal in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Alpenroyal”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Pet Friendly

Pool

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Skiing

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Activities

Hiking

Skiing

Indoor pool

Turkish/Steam Bath

Sauna

Steam room

Hot tub/Jacuzzi

Indoor pool (year-round)

Entertainment

Board games/Puzzles

General

Non-smoking rooms

Pet friendly

Safe

Heating

Smoke-free property

Elevator

Wifi in all areas

Family rooms

Guest Services

Laundry

Baggage storage

Daily housekeeping

Shuttle service (additional charge)

Shuttle service

Internet

Free Wifi

Internet

Wifi

Outdoors

Sun deck

Terrace

Security/Safety

CCTV outside property

CCTV in common areas

Fire extinguishers

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Physical distancing in dining areas

First aid kits available

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Physical distancing rules followed

Skiing

Ski storage

Ski-in, ski-out access

Ski school

Spa

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi. a shuttle service from the parking area or from the train station can be provided upon request by the hotel between 8 am and 5 pm and against a surcharge, in the mid-season (may/june and october) the elevator to the village center may have limited use, there is currently a construction site with a crane in close proximity to our hotel. the work may temporarily affect the view from some rooms.

Reviews

Value for money:

8.44

Location:

9.02

Staff:

9.44

Facilities:

8.54

Comfort:

8.94

Cleanliness:

9.02

Antonios

May 6, 2026 07:00:00 AM

Review Score: 7

Greece

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Liked room layout with view to Matterhorn. Personnel were all lovely doing their duties perfectly. It lacks any real atmosphere to meet fellow travellers and share experiences.

Negative: Several basic items are missing, most important a small fridge to put sundry items, fruits etc. Breakfast is sub-par nothing freshly prepared no omelettes. Very far from village centre. Finally prices are simply daylight robbery in all establishments a simple burger is 37€ , same item in an ordinary place costs less than 8€.

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Room Arrangement

Room Info	Facilities
Standard Double Room with Balcony or Ground Floor Terrace Room Type: Double Room Size: 17 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Bathtub or shower, Body soap, Bathtub, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Outdoors Terrace, Balcony Living Area Desk Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow Exclusive services Free spa access
Superior Double Room with Matterhorn View and Balcony or Ground Floor Terrace Room Type: Double Room Size: 19 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Body soap, Bathtub, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Outdoors Patio, Terrace, Balcony Living Area Desk View Landmark view, Mountain view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow Exclusive services Free spa access
Deluxe Double Room with Matterhorn View and Balcony or Ground Floor Terrace Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Body soap, Bathtub, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Outdoors Patio, Terrace, Balcony Living Area Desk, Sofa View Landmark view, Mountain view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow Exclusive services Free spa access
Triple Room with Balcony or Ground Floor Terrace Room Type: Triple Room Size: 25 m² 3 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Body soap, Bathtub, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Living Area Desk Outdoors Patio View Landmark view, Mountain view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Room amenities Socket near the bed, Feather pillow, Sofa bed Pool and Spa Pool towels Exclusive services Free spa access
Family Room (2 Adults + 2 Children) with Balcony or Ground Floor Terrace Room Type: Apartment Room Size: 51 m² 1 Queen bed(s) Bed 1 Twin bed(s) Bed 1 Sofa bed Bed	Bathroom Guest bathroom, Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Body soap, Bathtub, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Outdoors Patio, Terrace, Balcony Living Area Sitting area, Desk View Landmark view, Mountain view, View Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow Exclusive services Free spa access
Standard Single Room Room Type: Single Room Size: 13 m² 1 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Shower, Body soap, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Living Area Desk Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow Exclusive services Free spa access
Economy Double Room Room Type: Double Room Size: 17 m² 2 Twin bed(s) Bed	General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Bathtub or shower, Body soap, Private bathroom Living Area Desk Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow Exclusive services Free spa access
Deluxe Single Room Room Type: Single Room Size: 25 m² 1 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Shower, Body soap, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Outdoors Balcony Living Area Desk View View Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow
Deluxe Double Room Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Bathroom Hairdryer, Shampoo, Towels, Toilet, Toilet paper, Body soap, Bathtub, Private bathroom General Trash cans, Safe, Heating, Carpeted, Lockers, Smoke Alarm, Key access Media & Technology Cable channels, TV, Telephone, Flat-screen TV, Radio Outdoors Patio, Terrace, Balcony Living Area Desk, Sofa View View Bedroom Linens, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Pool and Spa Pool towels Room amenities Socket near the bed, Feather pillow

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Alpenroyal starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hotel Alpenroyal has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Alpenroyal starts from $191 per night with includes Pet Friendly, Accessibility, Skiing, Pool, Security/Safety, Sports/Activities, Guest Services, Balcony/Terrace, Wellness Facilities, Bar, Child Friendly, Private Pool, Transportation/Shuttle, Fireplace/Heating, Restaurant, Hot Tub, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Alpenroyal has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Alpenroyal indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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